bbb ratingINTRODUCTION

The Bloomin Bog is a water garden center founded in 1981 in West Lorne by Paul, Patricia and Nick Webb.  The business relocated to Ilderton in 1992, and has been owned and operated by Nick & Isa Webb since then.  We are located on Hyde Park Road, just three miles north of Fanshawe Park Road. 

The business occupies an acre of property, part of which is devoted to the propagation of water lilies, lotus and many other aquatic perennials.

We are devoted to stocking quality industry recognized pond products, providing excellent customer service, and delivering competitive pricing.  Our business has been proudly caring for customers from London and surrounding areas for over 42 years.   We believe we have done so responsibly, with passion and with integrity.

LOCATION



MISSION STATEMENT

Our mission is to bring water into every garden. No matter how small or how grandiose the space; the soothing and relaxing sounds of water can enrich people’s lives. We aspire to inspire!

We achieve this mission by providing a professional and positive customer service experience for the whole family. We willingly share our extensive expertise regarding technical and product support, fish care advice, and information about plants. We always listen to our customers to understand and not merely to respond.

We are committed to establishing lasting relationships with customers. This is demonstrated by meeting and exceeding customer expectations through exemplary customer service, behaving ethically and committing to earning, building and maintaining trust in all our business dealings.

Developing a dedicated and knowledgeable sales team with sound technical skills is achieved through extensive training by a supportive management team. Our goal is to create a challenging, yet stimulating work environment that is safe, courteous, creative and fun.

Our love of nature and the environment pushes us to propagate an ever-increasing range of quality perennial and tropical aquatic plants. We continually seek out environmentally friendly pest control measures, water treatment solutions, and products. We are proudly Canadian. Proudly green! And proudly chemical free!

OUR VISION

Our vision is to be the pond store destination of choice! We uphold our reputation for quality, trustworthiness and excellence, by demonstrating integrity, transparency, and accountability as we strive for perfection. Our endeavor is to be both a great place to shop and to work.

CODE OF CONDUCT

The Bloomin Bog is committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity or nationality, gender identity and expression, sexual orientation, religious affiliation, and socio-economic status. We are committed to making the The Bloomin Bog a safe and welcoming space and we will not tolerate any behaviour that contradicts this commitment from management, employees, landscapers and customers.

SEASONAL HOURS

WE ARE OPEN FOR IN-STORE SHOPPING FROM 15 MARCH THROUGH 31 NOVEMBER.

1 Dec to 14 Mar
ONLINE SHOP OPEN FOR CURBSIDE PICKUP AND SHIPPING

15 Mar to 14 Apr (Open 2 days a week from 9:30am to 6pm)
(OPEN WEEKENDS ONLY)

15 Apr to 15 Sep (Open 6 days a week from 9:30am to 6pm)
(CLOSED ALL WEDNESDAYS)

16 Sep to 30 Nov (Open 2 days a week from 9:30am - 6pm)
(OPEN WEEKENDS ONLY)