bbb ratingINTRODUCTION

The Bloomin Bog is a water garden center founded in 1981 in West Lorne by Paul, Patricia and Nick Webb.  The business relocated to Ilderton in 1992, and has been owned and operated by Nick & Isa Webb since then.  We are located on Hyde Park Road, just three miles north of Fanshawe Park Road. 

The business occupies an acre of property, part of which is devoted to the propagation of water lilies, lotus and many other aquatic perennials.

We are devoted to stocking quality industry recognized pond products, providing excellent customer service, and delivering competitive pricing.  Our business has been proudly caring for customers from London and surrounding areas for 37 years.  We believe we have done so responsibly, with passion and integrity.

LOCATION



MISSION STATEMENT

Our mission is to bring water into every garden. No matter how small or how grandiose the space; the soothing and relaxing sounds of water can enrich people’s lives. We aspire to inspire!

We achieve this mission by providing a professional and positive customer service experience for the whole family. We willingly share our extensive expertise regarding technical and product support, fish care advice, or information about plants. We always listen to our customers to understand and not merely to respond.

We are committed to establishing lasting relationships with customers. This is demonstrated by meeting and exceeding customer expectations through exemplary customer service, behaving ethically and committing to earning, building and maintaining trust in all our business dealings.

Developing a dedicated and knowledgeable sales team with sound technical skills is achieved through extensive training by a supportive management team. Our goal is to create a challenging, yet stimulating work environment that is safe, courteous, creative and fun.

Our love of nature and the environment pushes us to propagate an ever increasing range of quality perennial and tropical aquatic plants. We continually seek out environmentally friendly pest control measures, water treatment solutions and products. We are proudly green and chemical free!

OUR VISION

Our vision is to be the pond store destination of choice! We must show integrity, transparency and accountability as we strive for perfection and uphold our reputation for quality, trustworthiness and excellence. We endeavor to be a great place to shop and work.

NEWS FOR 2019

• Winner 2018 Better Business Bureau Business Integrity Award - Category I
• New stock of Japanese Koi (standard and butterfly) for sale from 1 May
• Annual Customer Appreciation “Loony Weekend” - 6 & 7 July

HOURS

17 Mar to 31 Mar (10am - 5pm)
(closed Wednesdays)

1 Apr to 31 July (10am - 7pm
(open 7 days per week)

1 Aug to 31 Aug (10am - 7pm)
(closed Wednesdays)

1 Sep to 23 Dec (10am - 5pm)
(closed Wednesdays)

24 Dec to 1 Jan - CLOSED

2 Jan to 17 Mar 2020
(open only by appointment)